JOB SUMMARY

Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVIITES

Supporting management of Property Operations 

• Supervises distribution of repair work orders.

• Ensures property policies are administered fairly and consistently.

• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

POSITION SUMMARY

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

The ICT Support Assistant will support in delivering IT functions by maintaining IT systems and infrastructure across HFHU. The role involves first-line user support, basic troubleshooting, hardware and software maintenance, data backup monitoring, and ICT inventory updates to ensure effective digital operations across the National Office and field locations

Position Description

The job holder will provide excellent customer service, repair faulty customer units, manage spare part stock and meet monthly sales and revenue targets within the Service Centre in a designated region.

R&Rs

• Daily management of pending work orders and close looping with customers for delivery by service tracking desk.
• Ensure all customers worked on pay post repair
• Continuous ticketing training for the field team
• Assigning Field Technicians for high value customers who are not able to visit the Service center.
• Optimizing on Field technicians through allocation of tickets from Service tracking desk and regional service centers.
• Sustain monthly spare parts demand forecasting at the service centers.
• Implementing new OOW policy with key focus on Minimum Payment Based on customer category.
• Ensuring Inventory Accuracy for spares and finished goods at the service centers
• Continuous monthly demand forecasting & ordering for spare parts
• Ensure that spare parts are moved by consignment with accompanying accurate paper work
• Ensure 100% compliance of used spare parts return for analysis at Refurbishment Center
• Circulate a monthly stock take summary, showing issued, used and any variance on spares
• Any other duties that may be assigned

• Design Creation: Conceptualise and create original designs for a wide range of projects, including print materials (e.g., brochures, flyers, posters), digital assets (e.g., website graphics, social media content, email templates), and marketing collateral.
• Brand Consistency: Ensure that all design work adheres to established brand guidelines, maintaining a consistent visual identity across all touchpoints.
• Collaboration: Work closely with the marketing team, copywriters, and project managers to understand project requirements, gather necessary information, and deliver designs that meet the specified goals and objectives. Work video editor on creating static video elements where
• Presentation and Feedback: Present design concepts to internal stakeholders and clients, articulating the rationale behind design decisions. Incorporate feedback and make revisions to refine the designs.
• Asset Management: Organise and maintain a library of design assets, including logos, images, templates, and style guides. Ensure that all files are properly labelled and archived for easy retrieval.
• Project Management: Manage multiple projects simultaneously, prioritising tasks, meeting deadlines, and communicating progress updates to team members and clients.
• Research and Inspiration: Stay informed about industry trends, competitor activities, and emerging design techniques. Research to gather inspiration and insights that inform design decisions.
• Quality Assurance: Review final designs for accuracy, consistency, and adherence to brand guidelines. Ensure that all designs meet high-quality standards before delivery.

• Develop and maintain an up to-date reputation risk profile and implement the mitigation plan to protect the company’s reputation.
• Develop and maintain an external communications strategy and execute the plans/ activities necessary to drive a strong corporate brand reputation.
• Manage all crisis communication.
• Develop and maintain the optimal, tools, relationships, and platforms to support visible and effective internal and external communications.
• Develop and maintain a robust internal engagement strategy, plan, and activities to support the company’s adopted culture.
• Create and maintain an updated stakeholder management matrix, register, and plan.
• Monitor and update management on ongoing activities affecting the business from a policy and regulator perspective.
• Develop policy positions and proposals to create the optimal trading environment and engage with Government and regulators on the same.
• Manage and oversee all corporate sponsorships, events and social investments.
• Identify and secure membership and payment of subscriptions the relevant associations.
• Develop and execute a comprehensive CSR strategy and plan
• Ensure all communications and publications are compliant with the code of conduct, the relevant policies, and laws applicable.