Sales Agents
Location: Kampala Uganda
Hiring Firm:
Type: fulltime
Created Date: 2024-06-13
Deadline: 2024-07-03
Job Description:
EnerGrow Sales Agents are responsible for relationship building and sales with our customers. They also support on monthly payment collection from their customers.
The specific tasks of this role include:
- Our build awareness and sales of EnerGrow loans and electronic products. This is done through door-to-door sales, product and company displays at markets, presentations to community groups and through engaging with our partners and their teams.
- This is a commission-based role that requires motivated and talented sales people who are excited to use their skills to help improve people’s lives through our products. For each sale, a Sales Agent earns a commission on the sale. Because we are a microfinance company, the Sales Agent’s pay is also affected by how well the customers repay their loans. Working with customers to repay on time will ensure the maximum commission.
- Sales Agent will be responsible for digitally gathering all required customer information required to provide a loan. The agent will be responsible for ensuring all customer and loan information presented to EnerGrow’s team is truthful and accurate.
- He/She will be responsible to undertaking occasional customer survey from time to time as guided by line managers.
- Work hand in hand with the Collections team to ensure all clients pay on time.
- Exceptionally talented sales agents may also be trained to provide training to our customers on how to improve their businesses and how to manage their finances.
- Daily travel is required to sales areas to meet potential clients and build relationships with local leaders.
- It is required to deliver high quality client service by keeping time, providing accurate information, and being respectful of all potential customers.
- It is mandatory to participate in maintaining and updating written and electronic client records, as well as other client or group documents.
What defines Success of a Sales Agent:
- Meeting sales targets
- Meeting collections targets
- Improving EnerGrow’s brand
Characteristics of a great Sales Agent
- Self-motivation to meet and exceed expectations.
- Understanding of sales and customer care
- Creativity in coming up with new ways to bring customers to EnerGrow
- Connecting with customers and helping them find solutions to problems using EnerGrow products.
- Excitement about being part of an organization that is changing Africa’s future for the better.
- Being comfortable in a fast-paced environment where change is normal and individual initiative-taking is encouraged.
- Having autonomy to implement your creative solutions – not just coming up with ideas, but possessing the commitment and skill to implement them.
- Passion for organization, attention to detail, and precision.
Job Requirements:
- Excellent communication and interpersonal skills
- A team player who can manage efficiently in a changing environment
- Ability to work independently
- High level of integrity
- Fluency in English and Luganda
- Comfort with data entry on phones and computers
- Strong written and verbal communications skills
- Commitment to excellence, outstanding work ethic, and attention to detail
- Outgoing with the ability to approach new groups or clients
- Sales experience is a plus but not a requirement
Required Experience: 1-3 years
How to apply: https://www.shortlist.net/jobs/7455