Sales Agents

Location: Kampala Uganda

Hiring Firm:

Type: fulltime

Created Date: 2024-06-13

Deadline: 2024-07-03

Job Description:

EnerGrow Sales Agents are responsible for relationship building and sales with our customers. They also support on monthly payment collection from their customers.

The specific tasks of this role include:

  • Our build awareness and sales of EnerGrow loans and electronic products. This is done through door-to-door sales, product and company displays at markets, presentations to community groups and through engaging with our partners and their teams.
  • This is a commission-based role that requires motivated and talented sales people who are excited to use their skills to help improve people’s lives through our products. For each sale, a Sales Agent earns a commission on the sale. Because we are a microfinance company, the Sales Agent’s pay is also affected by how well the customers repay their loans. Working with customers to repay on time will ensure the maximum commission.
  • Sales Agent will be responsible for digitally gathering all required customer information required to provide a loan. The agent will be responsible for ensuring all customer and loan information presented to EnerGrow’s team is truthful and accurate.
  •  He/She will be responsible to undertaking occasional customer survey from time to time as guided by line managers. 
  • Work hand in hand with the Collections team to ensure all clients pay on time.
  • Exceptionally talented sales agents may also be trained to provide training to our customers on how to improve their businesses and how to manage their finances.
  • Daily travel is required to sales areas to meet potential clients and build relationships with local leaders.
  • It is required to deliver high quality client service by keeping time, providing accurate information, and being respectful of all potential customers.
  • It is mandatory to participate in maintaining and updating written and electronic client records, as well as other client or group documents.

What defines Success of a Sales Agent:

  • Meeting sales targets
  • Meeting collections targets
  • Improving EnerGrow’s brand 

Characteristics of a great Sales Agent

  • Self-motivation to meet and exceed expectations.
  • Understanding of sales and customer care
  • Creativity in coming up with new ways to bring customers to EnerGrow
  • Connecting with customers and helping them find solutions to problems using EnerGrow products. 
  • Excitement about being part of an organization that is changing Africa’s future for the better.
  • Being comfortable in a fast-paced environment where change is normal and individual initiative-taking is encouraged.
  • Having autonomy to implement your creative solutions – not just coming up with ideas, but possessing the commitment and skill to implement them.
  • Passion for organization, attention to detail, and precision.

Job Requirements:

  • Excellent communication and interpersonal skills
  • A team player who can manage efficiently in a changing environment
  • Ability to work independently
  • High level of integrity
  • Fluency in English and Luganda
  •  Comfort with data entry on phones and computers
  • Strong written and verbal communications skills
  • Commitment to excellence, outstanding work ethic, and attention to detail
  •  Outgoing with the ability to approach new groups or clients
  • Sales experience is a plus but not a requirement 


Required Experience: 1-3 years

How to apply: https://www.shortlist.net/jobs/7455

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