SHARECARD REGIONAL CUSTOMER SUCCESS

Location: West Nile

Hiring Firm: SHARE CARD UGANDA

Type: fulltime

Created Date: 2025-07-31

Deadline: 2025-08-16

Job Description:

ShareCARD’s Customer Success Lead ensures that our clients maximize the value of ShareCARD in their organizations. You will be responsible for driving adoption, optimizing customer experiences, and increasing retention by providing ongoing support, building strong relationships, and helping organizations seamlessly integrate ShareCARD into their operations.

As the Customer Success Lead, you will be the bridge between our technology and the organizations that rely on it for data management, impact tracking, and real-time resource traceability. You will proactively identify customer needs, address challenges, and find solutions to ensure customer satisfaction. Additionally, you will work cross-functionally with sales, product, and support teams to enhance customer engagement, identify opportunities for growth, and improve user education and training.

Required Experience: 3 years

How to apply:

SHARECARD REGIONAL CUSTOMER SUCCESS-(West Nile) - The Scholar Jobline